Freedom of Information

The broad objective of the Freedom of Information Act 1982 (the FOI Act) is to give the public the right to access documents held by the Australian Government. As a corporate Commonwealth entity, the Northern Australia Infrastructure Facility (NAIF) is required to comply with the FOI Act.

The FOI Act gives members of the public the right to:

  • access copies of documents (except exempt documents) held by NAIF
  • ask NAIF to change or annotate information if it is incomplete, out of date, incorrect or misleading (where the information relates to the person making the request)
  • seek a review of a decision not to allow access to a document or not to amend their personal records.

While a member of the public can ask to access any document held by NAIF, NAIF can refuse access to some documents, or parts of documents that are exempt. Exempt documents may include those relating to national security or documents containing material obtained in confidence.

Compliance with the FOI Act

The Northern Australia Infrastructure Facility (NAIF) is a corporate Commonwealth entity and is subject to the FOI Act.

NAIF is also required to comply with the Information Publication Scheme (IPS) requirements of the FOI Act. In accordance with section 8(1) of the FOI Act, NAIF’s IPS Plan describes how NAIF complies with the IPS and how it will implement and administer the IPS.

This Policy sets out the principles NAIF will follow in order to make information accessible in accordance with the FOI Act.

FOI Officer

NAIF has a first point of contact for information access requests made to NAIF. All information access related matters should be referred to NAIF officers using the contact details below.

In undertaking these functions, NAIF will follow NAIF procedures for handling information requests and will be guided by the resources published by the Office of the Australian Information Commissioner (OAIC).

All NAIF staff must follow NAIF procedures when handling information requests.

The NAIF FOI Officer can be contacted at

Address: PO Box 4896, Cairns QLD 4870

NAIF Information Publication Scheme

As required by the FOI Act, NAIF has an Information Publication Scheme Plan. The NAIF IPS Plan is available here.

NAIF Information Disclosure Log

In compliance with the FOI Act, NAIF will make certain documents released in response to FOI requests available on its website. NAIF’s Disclosure Log is available here.


Open access to information

While NAIF will endeavour to be as open as possible, there are certain provisions in the FOI Act, the Privacy Act and other legislation that may restrict the information NAIF may be able to provide to applicants. For example, if a person seeks a document containing the personal information of another person, there are provisions in the FOI Act and the Privacy Act that apply to protect that information.

Where NAIF is unable to grant a request for access to information, we will always explain the reasons for the decision and provide information about review and appeal rights.

Information available outside of the FOI process

NAIF is committed to keeping its Information Publication Scheme and Information Disclosure Log as up-to-date as possible and will, where it is possible and lawful to do so, provide information without requiring a formal FOI request.

Where it is necessary for an FOI request to be made, or where a member of the public refers to the process, NAIF will explain our FOI process, provide a contact person for the information applicant, and respond within the timeframes required by the FOI Act.

An FOI request may be made to NAIF via an email sent to or by a letter addressed to the FOI Officer, referring to the FOI Act, sent to PO Box 4896, Cairns QLD 4870.

Simple and transparent process

NAIF will ensure that its process for providing access to information is straightforward, timely and easy for people to understand.

NAIF will always provide information applicants with details of their review options with the NAIF, to the OAIC or the Commonwealth Ombudsman.

Charges associated with access to information

NAIF will make information available at the lowest reasonable cost and will reduce the cost of public access by publishing information online, especially information that is routinely sought by the public.

How to make a request

To make a request under the Act, your request must:

  • be in writing
  • provide a physical or electronic address to where we can send the decision
  • provide enough information for us to identify the documents; and
  • state that the request is made under the Freedom of Information Act 1982.

After you lodge your application, we will acknowledge it within 14 days. We are usually required to give you our decision about your request and the reasons for that decision within 30 days of its receipt. Where third party consultations are necessary we will be entitled to an additional 30 days in which to process your request.

If for any other reason we are likely to need more than 30 days to complete your request we will contact you to arrange an extension of time in line with the requirements under the FOI Act. NAIF may also apply to the Australian Information Commissioner to apply for an extension of the processing time where exceptional circumstances would prevent us from processing your request in 30 days. You will be informed in writing if the processing time has been extended.

If we do not meet these 30 day time limits, you can apply to the Australian Information Commissioner to review our decision on the basis that we are deemed to have refused your request.